Privacy Policy

Privacy Policy

Your privacy is very important to us. This policy sets out how we use and protect any information that you give us when you use this Website or App or  App. We may change this Privacy Policy from time to time by updating this page. You should revisit this page from time to time to read it and ensure you are happy with any changes. Other privacy terms may apply where you access other Website or Apps or services through the Website or App.

Protection

We maintain procedural, technical and physical safeguards for the Services to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide via the Services. Unfortunately, no transmission of data is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. Therefore, any transmission of information to us is made at your own risk. If you believe that your interaction with us is no longer secure, please notify us in writing.

Your Information

When you create an account to make a purchase through this Website or App, we will ask you to provide us with, and collect, information such as your name, email address, telephone number, date of birth, product selections and a password. We may collect this information even if you do not register with us. We also collect, (and our third-party providers of advertisements and content may collect) certain information about user activity on our Website or App. For the avoidance of doubt, we neither collect nor process any payment related information such as your billing address and credit card details.

We may use your information collected through the Website or App for the following purposes:

  1. to process your order;
  2. for statistical analysis purposes;
  3. to improve our products, this Website or App and the Services we offer; 
  4. to provide you with Website or App content and advertisements which we think you might be interested in;
  5. to personalize our communications with you and your experience of our Website or App;
  6. to administer this Website or App;
  7. if you consent, to notify you of products or special offers that may be of interest to you;
  8. to contact you in relation to your account registration and to send you any passwords required for you to access and use your account on the Website or App; and
  9. internal record keeping.

Use & Disclosure

Your personal information will be used for the above purposes by our staff and by those who support them in their roles. It may also be disclosed to reputable third parties which we engage to help us run our business, including for the purpose of processing payments and fulfilling orders. This may include service providers and subcontractors retained to perform functions on our behalf or to provide services to us. This information is provided to such service providers and subcontractors on the basis that they do not collect, use or disclose the personal information for any purpose other than to perform such functions on our behalf or to provide services to us or as otherwise required by law.

We are constantly looking for ways to improve our Services and may therefore occasionally contact you for research purposes. We may contact you for the above purposes by SMS and/or email. We will obtain your consent where we are required to do so by law. You can unsubscribe from receiving such at any time. 

We may also disclose your personal data where we believe that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend our rights, property, safety, customers, staff, suppliers or others; to credit reference and fraud detection agencies in order to authenticate your identity and validate your payment card; and otherwise to the relevant governmental authority or body as required by law.

Access and Correction

We provide online visitors with access to their information and the ability to review, update and correct it. To help your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and username before granting access to information about you.

Retention and Deletion

We may retain your data for as long as you use the Website or App and/or Services and for a reasonable time thereafter. If you'd like to delete, modify or update your information that please contact us and we will respond in a reasonable time. Please note that some or all of this data may be required in order for the Services to function properly, and we may be required to retain certain information by law.

Cookies and Tracking

Like many other Website or Apps, we use cookies and similar technologies on our Website or App known as Cookies including HTTP cookies, flash cookies, HTML5 and Flash local storage, web beacons/GIFs, embedded scripts, e-tags/cache browsers. Your use of the Website or App indicates your consent to our use of Cookies. However, you have the choice whether to accept the use of Cookies and can opt out from the same at any time.

We may use Cookies for a variety of purposes and to enhance your online experience, for example, by remembering your log-in status and viewing preferences from a previous use of the Website or App, for when you later return to that Website or App. In particular, our Website or App uses strictly necessary cookies, analytics and performance-related cookies, functionality-related cookies and targeting-related cookies.